State Farm® Insurance Agent Aaron Kilbride

"Exceptional Service from Chelsie – Highly Recommended! I recently had the pleasure of working with Chelsie for our car insurance needs, and we couldn't be more satisfied with the experience. From the start, she was incredibly knowledgeable, patient, and attentive to my specific situation. Chelsie took the time to explain all of our coverage options in detail, ensuring we fully understood each one before making a decision. Her professionalism is top-notch, but what really stood out was her genuine care for finding the best policy that suited our needs. She was prompt in her communication and always available to answer our questions, making the process seamless and stress-free. If you're looking for an insurance agent who truly has your best interests at heart, I highly recommend Chelsie. She made the entire experience easy and enjoyable. I will definitely be referring her to family and friends!"

"Worst of the worst. Very unprofessional and RUDE. After a 6-month policy my renewal papers came in and when I called to pay it they jacked up the rate on me. I told them no this is the price the renewal paper says from State Farm headquarters and the guy just argued with me and said that I had to pay the higher price that he stated. Which had also gone up significantly despite the fact that I had no accidents or tickets or indiscrepancies. And then they do not take no for an answer. If you don't renew with them they just keep harassing you and harassing you sending you texts and emails telling you your payment is due. On a policy you already told them you aren't going to renew. They also repeatedly harass you about life insurance and other insurances I've told them numerous times I don't want or need. They are just jerks. They know what they're doing, they know they're rude they just don't care. One woman in the office Heather was nice but the men are extremely immature and unprofessional. Do yourself a favor and call Progressive. My new policy for the same 6 months was $200 cheaper and it has the exact same coverage. The people at progressive are also very knowledgeable, professional, respectful and don't harass you or continuously try to sell you things you don't need."

"Brian has been very helpful to me as for helping me to find my policy to save me money.Thank you!"

"Jacky and Aaron operate a quick and efficient business here. I called this morning, and was promptly directed by Nick and given a quote in under 5 minutes. My quote was complex since I had to move an old car of mine to my home in Florida from out of state, but Jacky handled it with ease and grace. She quickly emailed me a nice follow-up message. It's good to see Insurance providers take care of their new customers so expediently, and proactively listen to their customers needs."

"Knowledgeable, helpful, excellent service and follow up, highly recommend!"

"My experience with this insurance agency was very good overall. However, my assessment is specifically regarding the staff member, Jacky Cammarata, with whom I had the majority of interactions via phone or email. I found Jacky to be knowledgeable, professional, efficient and personable. I had a variety of insurance related needs which Jacky addressed with ease. I highly recommend this agency based on my experiences with Jacky."

"Very patient and friendly"

"This office is the worst. They call like sales people. There’s a guy named will who called me back to back to back to back to back after I told him to stop and he had the wrong person. The “leader” of this office is unreachable. These people are the worst."

"I would like to thank Kevin Yates for all his patience and understanding. It was a long slow process for me, but his patient made it real easy. Thank you, Kevin keep being the Patient person that you are."

"Brian Dooly is an awesome agent here, very helpful"

"Kevin was very helpful with getting me set up with a competitive auto policy and a life insurance premium"

"One phone call took care of all of my needs for a new policy. Kevin was amazing! Thank you very much!"

"I worked with Kevin in finding an auto policy. He was to work with, efficient, and helped find us find coverage that'll be saving us a lot! Highly recommend!"

"i received my policy easily and efficiently. I am glad to return to State Farm and this agent. Phyllis Stanko"

"Very helpful, made getting insured super easy and quick."

"I have had State Farm for almost a year and have been extremely happy with them and the services provided by Aaron and Brian. They are very quick to respond to questions and always helpful, would recommend them to anyone looking for excellent service!"

"Rosemary is a Great Agent usually I hang up on these kind of calls and I do not answer when I see the number but she was so polite and sincere I was able to see that she wasn't just trying to sell me insurance she really wanted and did save me over $1,000 so thus Agent should be promoted this Agent really cares thank you State Farm for hiring her"

"Rosemary E. Marroquin is the best! She handled everything I needed to perfection along with great customer service! She answered every question I asked and made the transition process smooth as butter! Thank you Rosemary for all your help!"

""Brian Dooly's dedication truly impressed me. Thank you for providing excellent service and always going above and beyond to answer my questions and meet my home and auto insurance needs. Your responsiveness has made navigating my insurance search stress-free. I greatly appreciate your commitment to ensuring my peace of mind and financial security. Keep up the fantastic work!""

"Kevin was great, everything went quick and very smooth. The best part, I got some very good discounts."

"Kevin provided an Excellent professional service. Clear and easy no hassle."

"Update 3/8/24. Aaron told me on the phone that when I finally called 1-800 # to file a complaint about my agent and the customer service rep thought it was a professional thing to do and put me on a 3 way call instead of doing what I wanted. I was told 1 specific thing about the payout for the hospital indemnity policy, and that was not true. Aaron told me my spouse had 2 weeks to be seen by a dr or er for the hospital indemnity payout. That's an absolute lie! I just got the rejection letter from statefarm. They're not paying out on a stupid policy that Aaron lied to me about. This office is a joke. I'm really tired of the people in this office lying to me. Why are you in the insurance business? This insurance company is the worst I've ever had. And I've had some questionable companies when I was in my 20s. I'm so beyond disappointed in Statefarm as a whole. You can pay millions put on your stupid commercials. But not $300 on the hospital indemnity policy when my spouse did go to an outpatient facility, but they don't take car accidents as Aaron's office told me that was an option. Gee, Another lie. Update 2/3/24: I just found my original policy for the hospital indemnity policy. & You have 72 hrs to be seen by a physician in a medical setting & to turn in the documents to the ins. That's not what I was told by the current office staff. I also was told it's a straight one-time payout of $300 payout for medical reimbursement. That's not what the policy I have says. But, with their ignorance, they did end up screwing my husband out of $300 due to the staff not knowing their job. Original post below. 2/1/24 I called again today to get some clarification about the hospital indemnity policy after an accident 0n 1/31/24. This is the worst office EVER! Every time I call, I get different answers, or no one can answer my questions, and they give me the run around or want to pass me off and not have to answer my questions. Even better, the women have nasty attitudes with you when you have to repeat yourself to them a few times in different ways so you can get your point across to them. NONE! of you should be working in insurance if you can't answer basic questions. I was 100% lied to about the Hospital Indemnity part of my policy. The hospital payout of $300 is nothing but a scam. It's ONLY a reimbursement from the costs of an ER visit. We were told it's just like Aflac. This office needs all new employees or to be shut down."

"Kevin was great! He helped me get affordable coverage and was super helpful. Thanks Kevin :)"

"Brian Dooly on the Kilbridge team is awesome. Very easy to work with, communicates clearly, follows up with you and makes the work on the customer side seamless. Switched from Allstate and never going back."

"Mr. K. Yates made getting insurance fast and easy, he answered all my questions and a great price better than what I had! This is the first time I wouldn't mind telling someone about getting insurance!"